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AI and Automation

Voice & Conversational AI

Voice agents your customers actually want to talk to

Overview

Why this matters

Voice and conversational AI is the work of putting capable phone-based agents in front of your customers without the brittle scripts of old IVRs. We design, build, and operate voice agents on platforms like Twilio, Vapi, Retell, and ElevenLabs that understand intent, follow business logic, and hand off cleanly to your team. Every engagement starts with the calls you receive today, the outcomes you need, and the systems we will integrate with, then moves into a build and pilot phase before scaling to full production. Our team owns prompt design, telephony, integrations, evaluation, and operational handover, so the agent works on day one and improves every week.

Why us

Key benefits

Always-on call coverage

Answer every call, day or night, without growing the headcount of your phone team.

Qualify and book in one call

Agents capture intent, qualify against your criteria, and book directly into your calendar or CRM.

Clean human handoff

When a call needs a person, we route with full context so your team picks up where the agent left off.

Measured and tuned weekly

We track containment, booking rate, and call quality, then tune prompts and flows against the numbers.

Catalog

Services in Voice & Conversational AI

8 services available in this group.

AI Voice Agent Setup (Vapi, Retell, Synthflow, Bland)

Production-ready AI voice agents built on Vapi, Retell, Synthflow, and Bland.

We design, build, and deploy AI voice agents on leading platforms so your business handles calls with consistent quality at scale.

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Inbound AI Receptionist

An always-on AI receptionist that answers, routes, and books for your business.

We deploy AI receptionists that answer every inbound call, qualify the reason, and route or book based on your rules.

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Outbound AI Cold Calling Agents

Outbound AI cold callers that work lists, qualify, and hand off to sales.

We build outbound AI cold calling agents that run through your lists, qualify prospects, and pass warm calls to your reps.

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AI Appointment Setters

AI appointment setters that book qualified meetings on your sales calendar.

We deploy AI agents that call, text, and follow up with leads until they book a meeting that matches your fit rules.

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Voice Bot for Lead Qualification

A voice bot that qualifies new leads in minutes and routes the best ones to sales.

We build voice bots that call new leads within minutes, ask the right questions, score them, and route fit leads to your…

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Multi-Language Voice Agents

AI voice agents that handle calls in multiple languages with consistent quality.

We build multi-language AI voice agents that take inbound calls, qualify leads, and handle support across the languages your customers speak.

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ElevenLabs Voice Cloning & Integration

Custom ElevenLabs voice clones built and wired into your call and content stack.

We clone brand or talent voices with ElevenLabs and integrate them into call agents, IVR, and content workflows with consent and quality…

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WhatsApp AI Voice Notes Automation

Automated voice note replies and transcription inside WhatsApp Business.

We automate WhatsApp voice notes so your business can transcribe, reply, and route them with AI inside the WhatsApp Business API.

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How we work

Our approach

01

Discovery and call mapping

We listen to real calls, document intents and outcomes, and agree the metrics that define success.

02

Design and build

We build the agent on Twilio, Vapi, or Retell, wire integrations, and design the voice and tone.

03

Pilot and evaluate

We run a controlled pilot, score every call against rubrics, and tune prompts before going live.

04

Launch and operate

We monitor production, report weekly, and ship improvements so the agent gets better with use.

FAQ

Frequently asked questions

Will customers know they are speaking to an AI agent?
Yes, we recommend honest disclosure at the start of every call. In our experience customers respond well when the agent is competent, polite, and quick. We tune voice, pacing, and brand language to match how your team speaks.
Which telephony and voice platforms do you work with?
We build on Twilio, Vapi, Retell, and ElevenLabs most often, and integrate with the contact center or PBX you already use. We choose the stack based on latency, integrations, and call volume, not platform loyalty.
How do you handle calls the agent cannot complete?
Every flow includes a clean handoff path. The agent collects what it can, summarizes context, and transfers to a queue or schedules a callback. Your team never restarts the conversation from scratch.
How long does a voice agent take to launch?
A focused pilot usually takes four to six weeks from kickoff to live calls. Broader rollouts with multiple intents, languages, or integrations run eight to twelve weeks depending on systems and approvals.

Want help with voice and conversational AI?

Book a 30-minute call. We will scope the right path for your goals.