Skip to content
AI and Automation

Multi-Language Voice Agents

AI voice agents that handle calls in multiple languages with consistent quality.

Overview

What we deliver

We build multi-language AI voice agents that take inbound calls, qualify leads, and handle support across the languages your customers speak.

We design and deploy AI voice agents that operate across multiple languages from a single phone number or routing layer. Each agent is trained on your scripts, intents, and product knowledge, then tuned for accent, pace, and tone in every language you serve. We map call flows, set escalation rules, connect the agent to your CRM and calendar, and run live testing with native speakers before launch. The result is a voice layer that answers around the clock, books meetings, resolves common questions, and hands off cleanly to human agents when needed. We monitor transcripts, intent accuracy, and containment rates after go-live, then refine prompts and routing each month. This service suits teams that sell or support customers across regions and want one consistent system instead of separate vendors per language.

Fit Check

Built for teams like yours

Who it's for

  • Multi-region B2B sales teams
  • Global support desks
  • Travel and hospitality brands
  • Healthcare networks with mixed patient bases
  • SaaS companies expanding into new markets

Pain points we solve

  • High cost of staffing native speakers
  • Inconsistent call quality across languages
  • Missed calls outside local business hours
  • Slow lead response in non-English markets
  • Fragmented voice tooling per region
What's included

Capabilities

Everything we cover in this engagement.

  • Language and accent selection
  • Intent and script design
  • Telephony and SIP routing setup
  • CRM and calendar integration
  • Real-time transcription and translation
  • Native-speaker QA testing
  • Escalation and warm transfer logic
  • Post-launch monitoring and tuning
How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Discovery

We map call volumes, languages, and target intents.

02

Design

We draft scripts, flows, and voice personas per language.

03

Build

We configure the agent, telephony, and integrations.

04

Test

Native speakers validate accuracy and tone before launch.

05

Run

We monitor calls and refine prompts each month.

What you get

Deliverables & outcomes

What you get

  • Configured voice agent per language
  • Call flow and intent map
  • CRM and calendar integrations
  • Native-speaker QA report
  • Live monitoring dashboard
  • Monthly tuning report

Outcomes you can expect

  • Higher call answer rates
  • Faster lead qualification
  • Lower cost per handled call
  • Consistent brand voice across regions
  • 24/7 coverage without overnight staff
Timeline

4 to 8 weeks

Engagement

Monthly retainer, Project, Sprint

Tools we use

ElevenLabs, Vapi, Twilio, Retell, HubSpot

KPIs we track

Containment rate, Intent accuracy, Average handle time, Booked meetings, CSAT

Client stories

What clients say

"

Two weeks before our seed round we still did not have a defensible model. Their fractional CFO rebuilt our three-statement forecast, pressure-tested the assumptions, and walked me through every line before the partner meeting. We closed 1.4M on the terms we wanted. The investor specifically called out how clean the financials looked compared to the last five decks she had seen.

Hannah B.
"

Our old site was a Frankenstein of three previous agencies. We gave them a hard launch date tied to a trade show and they actually hit it. 47 templates, full product catalog migration, no broken redirects on go-live day. Our previous vendor missed the same deadline twice. This time my phone stayed quiet on launch morning.

Marcus L.
FAQ

Frequently asked questions

Quick answers to the questions we hear most.

How many languages can one agent handle?
A single agent can switch between several languages in one call, and we usually launch with three to five.
Can the agent detect language automatically?
Yes, we can configure auto-detection on the opening turn or use menu-based selection.
Do you support regional accents?
We pick voices that match regional accents and run native-speaker QA before launch.
How does handoff to a human work?
The agent transfers the call with full context and a transcript to your team via SIP or softphone.
Can we update scripts after launch?
Yes, scripts and intents can be updated at any time and we include monthly tuning in the retainer.

Need a voice agent that speaks your customers' language?

We will scope your call flows and recommend the right setup.