WhatsApp AI Voice Notes Automation

Overview

What we deliver

We automate WhatsApp voice notes so your business can transcribe, reply, and route them with AI inside the WhatsApp Business API.

We build automation that turns WhatsApp voice notes into a usable channel for sales and support. Incoming voice notes are transcribed, classified by intent, and either answered by an AI agent with a voice note reply or routed to the right human with full context. Outbound voice notes can be generated from templates or live prompts using your chosen voice. The system connects to the WhatsApp Business API, your CRM, and your help desk, and respects opt-in and template rules. We design conversation flows, set fallback to text when audio is unclear, and add monitoring for sentiment and language. The result is a faster, more personal channel that scales without adding agents. This service fits teams whose customers prefer voice notes over typing and who want to keep response times under a minute while remaining compliant.

Fit Check

Built for teams like yours

Who it's for

Retail and DTC brands
Real estate brokerages
Coaching and consulting firms
Financial advisors
B2B sales teams in voice-first markets

Pain points we solve

Slow replies to voice notes
Lost context across long audio threads
Manual transcription work for agents
Missed leads in voice-heavy regions
Inconsistent tone across replies

What's included

Capabilities

Everything we cover in this engagement.

WhatsApp Business API setup
Voice note transcription
Intent and sentiment detection
AI voice note reply generation
CRM and help desk integration
Opt-in and template management
Fallback to text and human handoff
Monitoring and analytics

How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Scope

We map use cases, volumes, and compliance needs.

02

Design

We draft conversation flows and voice scripts.

03

Build

We connect WhatsApp, AI, CRM, and voice tools.

04

Pilot

We run a controlled pilot with a subset of contacts.

05

Scale

We expand volumes and tune intents and tone.

What you get

Deliverables & outcomes

What you get

Connected WhatsApp Business API
Voice transcription pipeline
AI reply flows and prompts
CRM and help desk integration
Pilot results report
Analytics dashboard

Outcomes you can expect

Faster response to voice notes
Higher reply rates
Lower agent workload
Better lead conversion
Cleaner records of voice conversations

Timeline

4 to 7 weeks

Engagement

Monthly retainer, Project, Sprint

Tools we use

WhatsApp Business API, ElevenLabs, OpenAI, HubSpot, n8n

KPIs we track

First response time, Reply rate, Intent accuracy, Conversion rate, Agent handle time

Client stories

What clients say

"

Our LCP was 4.8 seconds and Google was punishing us for it. They audited the build, dumped two plugins we did not need, moved hero images to a real CDN, and rewrote the critical CSS. LCP came down to 1.6 seconds within three weeks. Bounce rate on the pricing page dropped by a quarter without us touching the copy.

Sarah K.

"

Two weeks before our seed round we still did not have a defensible model. Their fractional CFO rebuilt our three-statement forecast, pressure-tested the assumptions, and walked me through every line before the partner meeting. We closed 1.4M on the terms we wanted. The investor specifically called out how clean the financials looked compared to the last five decks she had seen.

Hannah B.

Proof