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Website Development

Malware Removal & Recovery

Rapid cleanup and restoration after a website compromise.

Overview

What we deliver

We remove malicious code, restore clean operations, and close the gaps that let attackers in so your site comes back stronger.

A compromised website demands fast, careful action. Our Malware Removal and Recovery service handles infections of all kinds, from injected redirect scripts and SEO spam to backdoors and credit card skimmers. We start with isolation and forensic analysis, identifying every infected file, database entry, and server resource. Then we remove the malicious code by hand rather than relying solely on automated scanners, since modern infections often hide in places generic tools miss. We submit reconsideration requests to search engines and security vendors to clear blacklist warnings, restore traffic flow, and reassure customers. Once the site is clean, we identify the attack vector and close it, whether that means patching a vulnerable plugin, rotating credentials, or tightening server configuration. We finish with a post incident report covering what happened, what we fixed, and what controls now prevent a repeat. Recovery includes optional ongoing monitoring for added confidence.

Fit Check

Built for teams like yours

Who it's for

  • Sites blacklisted by Google Safe Browsing
  • Ecommerce stores hit with payment skimmers
  • Brands seeing spam redirects from search results
  • Membership sites with compromised user data
  • Any business needing urgent recovery support

Pain points we solve

  • Site flagged as dangerous in search results
  • Visitors redirected to spam or phishing pages
  • Pharmaceutical or gambling SEO spam injected
  • Admin accounts taken over by attackers
  • Backdoors reinstalling malware after cleanup
What's included

Capabilities

Everything we cover in this engagement.

  • Forensic analysis of infected systems
  • Manual malware removal from files and databases
  • Backdoor identification and removal
  • Blacklist removal and reconsideration requests
  • Credential rotation and access cleanup
  • Attack vector identification
  • Post incident hardening recommendations
  • Optional ongoing monitoring setup
How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Triage

We isolate affected systems and assess the scope of the compromise.

02

Forensics

We identify all infected assets and document the attack pattern.

03

Cleanup

We remove malware manually and verify the site is fully clean.

04

Reconsideration

We submit blacklist removal requests and clear vendor warnings.

05

Hardening

We close the entry point and recommend long term protections.

What you get

Deliverables & outcomes

What you get

  • Forensic incident report
  • Clean backup of all site files
  • Database scrub and verification log
  • Blacklist removal confirmation
  • Credential rotation summary
  • Post incident hardening plan

Outcomes you can expect

  • Restored site availability and traffic
  • Removed search engine warnings
  • Eliminated active backdoors and persistence
  • Reduced risk of repeat compromise
  • Documentation suitable for compliance reporting
Timeline

2 to 14 days

Engagement

Project, Sprint, Monthly retainer

Tools we use

Sucuri SiteCheck, Wordfence, MalCare, Search Console, VirusTotal

KPIs we track

Time to clean, Files scanned, Backdoors removed, Blacklist clearance time, Reinfection rate

Client stories

What clients say

"

Our SDRs were spending two hours a day copying lead data between Salesforce, Outreach, and a Google Sheet nobody owned. They mapped the whole flow, stitched it together in n8n, and added a dedupe step we did not even know we needed. Got 38 hours a week back across the team. The SDRs were the ones who pushed to expand it further.

Rebecca F.
"

Our LCP was 4.8 seconds and Google was punishing us for it. They audited the build, dumped two plugins we did not need, moved hero images to a real CDN, and rewrote the critical CSS. LCP came down to 1.6 seconds within three weeks. Bounce rate on the pricing page dropped by a quarter without us touching the copy.

Sarah K.
FAQ

Frequently asked questions

Quick answers to the questions we hear most.

How fast can you start?
For urgent compromises we begin triage within hours of engagement and aim for initial containment the same business day.
Will we lose any content?
We work to preserve all legitimate content and restore from clean backups where infections have corrupted files.
What if malware comes back?
Reinfection usually means an entry point was missed. Our post cleanup hardening reduces this risk, and we offer reinfection guarantees on retainer plans.
Can you handle large or complex sites?
Yes. We have removed malware from sites ranging from small blogs to enterprise platforms with hundreds of thousands of files.
Do you handle SEO recovery too?
We focus on cleanup and reconsideration. For deeper SEO recovery work, we coordinate with our search service team or your existing partners.

Website hit by malware?

We clean, recover, and harden so your site comes back online and stays protected.