Maintenance & Support

Launching a website or product is the start, not the finish. We run ongoing maintenance and support programs for websites, web applications, and mobile apps that need to stay current, secure, and useful long after the initial build. Our work covers patch management, dependency upgrades, monitoring and incident response, content and feature updates, accessibility maintenance, and the steady stream of small improvements that prevent any single rebuild from being necessary. We work as an extension of your team with named contacts, agreed service levels, and a clear backlog you can prioritize. Every engagement is built around predictable response times for incidents and predictable throughput for change. We pick up sites and products built by other teams as easily as the ones we built ourselves, and we document everything we touch so the next team behind us has a head start.