Shopify Automation (Flow + Custom)

Overview

What we deliver

We build Shopify automations using Flow, Functions, and custom apps to remove manual work across orders, inventory, customers, and marketing.

We help Shopify merchants replace repetitive store work with reliable automation. Our team designs workflows in Shopify Flow, extends them with custom Functions, and connects external systems through the Admin API and webhooks. We cover the operational surface of a modern store: order routing, fraud checks, tagging, customer segmentation, fulfillment handoffs, refunds, and post-purchase journeys. When native Flow falls short, we build private apps that handle the logic in code and report cleanly back to the Shopify Admin. We document every workflow, set up monitoring, and train your team to maintain what we ship. The result is a store that runs the same way every day, with fewer errors, faster response times, and clear audit trails. We work with Shopify, Shopify Plus, and headless setups, and we coordinate with your developers when changes touch theme code or checkout.

Fit Check

Built for teams like yours

Who it's for

Shopify Plus merchants
DTC brands scaling operations
Multi-store retailers
Headless commerce teams
Agencies serving Shopify clients

Pain points we solve

Manual order tagging and routing
Slow customer service responses
Inconsistent fulfillment handoffs
Disconnected marketing tools
Hard to scale store operations

What's included

Capabilities

Everything we cover in this engagement.

Shopify Flow workflow design
Custom Shopify Functions
Private and custom app development
Admin API and webhook integration
Order tagging and routing logic
Customer segmentation automation
Fraud and risk workflow setup
Post-purchase and retention flows

How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Store audit

We map current workflows, tools, and manual tasks across the store.

02

Automation plan

We design Flow workflows and identify where custom code is required.

03

Build

We build, test, and connect workflows to your existing apps and data.

04

Rollout

We deploy in stages, monitor outcomes, and train your operations team.

05

Support

We maintain workflows, fix breakages, and add new automations on request.

What you get

Deliverables & outcomes

What you get

Documented Flow workflows
Custom Shopify app or Functions code
Integration map and data dictionary
Monitoring and alert setup
Team training session
Runbook for common issues

Outcomes you can expect

Lower operational cost per order
Faster order processing
Fewer manual errors
Better customer experience
Cleaner data across systems

Timeline

4 to 8 weeks for initial build

Engagement

Monthly retainer, Project, Sprint

Tools we use

Shopify Flow, Shopify Functions, Shopify Admin API, Klaviyo, Gorgias

KPIs we track

Orders processed per hour, manual touch rate, error rate, response time, automation uptime

Client stories

What clients say

"

We were paying three agencies and a lifecycle freelancer to argue over attribution. RevoraOps absorbed all of it in 30 days, killed our worst-performing Meta ad sets, and rebuilt the welcome flow from scratch. CAC dropped 31 percent in the first full month. Honestly the relief of having one weekly call instead of four was worth it alone.

Megan W.

"

We were drowning in tier-one tickets about password resets and appointment changes. They built a deflection layer on top of our help desk and kept their agents in the loop for anything sensitive. Volume to humans dropped 58 percent in two months and our patient NPS held steady. The hybrid handoff is the part most vendors get wrong. They did not.

P.M.

Proof