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AI and Automation

Prompt Engineering & Optimization

Production prompts that hold up under real workloads.

Overview

What we deliver

We design, test, and refine prompts so your AI features produce accurate, consistent output across edge cases and model updates.

We turn rough prompts into production grade instructions that your AI systems can rely on. Our work starts with understanding the task, the audience, and the failure modes you want to avoid. We then build prompt templates with clear roles, examples, output formats, and guardrails, and we test them against a curated set of inputs that cover both common and edge cases. We compare versions, measure quality, and iterate until the prompts perform consistently. We also document the reasoning behind each prompt so your team can extend them with confidence. For teams running many prompts, we set up a prompt library with version control, change logs, and evaluation hooks. The result is fewer hallucinations, better structured responses, and AI features that behave the same way today, next week, and after the next model update.

Fit Check

Built for teams like yours

Who it's for

  • Product teams shipping AI features
  • Customer support automation projects
  • Content generation platforms
  • Internal tools using LLMs
  • Founders building AI MVPs

Pain points we solve

  • Inconsistent AI output
  • Hallucinations on edge cases
  • Prompts that break after model updates
  • No system for testing prompt changes
  • Unstructured responses that need parsing
What's included

Capabilities

Everything we cover in this engagement.

  • Prompt template design
  • Few shot example curation
  • Output schema definition
  • Guardrail and refusal handling
  • Prompt version control
  • A/B testing of variants
  • Edge case test sets
  • Prompt library setup
How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Discover

Map the task, users, and current failures.

02

Draft

Build prompt versions and test inputs.

03

Evaluate

Score outputs across the test set.

04

Refine

Iterate on weak areas and edge cases.

05

Hand off

Document and deliver the prompt library.

What you get

Deliverables & outcomes

What you get

  • Prompt templates
  • Test input library
  • Evaluation results
  • Prompt change log
  • Usage guide for engineers
  • Recommendations report

Outcomes you can expect

  • Higher response accuracy
  • Lower variance in output
  • Fewer support escalations
  • Faster prompt iteration cycles
  • Clear ownership of prompt assets
Timeline

2 to 6 weeks

Engagement

Monthly retainer, Project, Sprint

Tools we use

PromptLayer, LangSmith, Promptfoo, OpenAI Playground, Anthropic Console

KPIs we track

Accuracy rate, hallucination rate, schema compliance, user satisfaction, iteration time

Client stories

What clients say

"

My books were 90 days behind and I was avoiding my accountant. They cleaned up nine months of mis-categorized Shopify and Stripe entries, set up proper rules in QuickBooks, and now my close lands on day four of every month. First time in three years I opened a P&L without wincing. Cash forecasting actually makes sense now.

D.R.
"

Our old site was a Frankenstein of three previous agencies. We gave them a hard launch date tied to a trade show and they actually hit it. 47 templates, full product catalog migration, no broken redirects on go-live day. Our previous vendor missed the same deadline twice. This time my phone stayed quiet on launch morning.

Marcus L.
FAQ

Frequently asked questions

Quick answers to the questions we hear most.

Do you work with a specific model?
We work across OpenAI, Anthropic, Google, and open source models, and we tune prompts for the model you use.
How do you measure prompt quality?
We build test sets with expected outputs and score each prompt version on accuracy, format, and tone.
What if the model changes later?
We design prompts to be portable and we test them after major model updates so regressions are caught early.
Can you train our team?
Yes. We can run workshops and pair with your engineers so they own prompt work after we leave.
Do you handle multilingual prompts?
Yes. We can build and test prompts across multiple languages with native review.

Want prompts that work in production?

We can design, test, and deliver a prompt library your team can build on.