LLM Observability Setup
Visibility into every prompt, response, and failure.
What we deliver
We set up tracing, logging, and dashboards so your team can see what your AI features are doing in production and fix issues fast.
We give engineering teams the visibility they need to run AI features in production with confidence. Our observability setup captures each prompt, response, latency reading, token count, and error across every call, then makes that data searchable and chartable. We build dashboards for the metrics that matter, including quality scores, cost trends, and failure rates, and we add alerting so on call engineers know when something drifts. We also set up trace views that show the full path of a request, from the user input through retrieval, prompt building, model call, and final response. This makes debugging hallucinations, slow responses, and broken chains a matter of minutes rather than days. We integrate with your existing logging and monitoring tools so AI telemetry lives alongside the rest of your stack rather than in a separate silo.
Built for teams like yours
Who it's for
- Engineering teams running AI in production
- SRE and platform teams
- Product managers tracking AI quality
- Founders shipping AI features
- Compliance and risk teams
Pain points we solve
- No insight into prompt failures
- Hard to debug slow AI responses
- Missing audit trail for AI decisions
- Quality regressions caught by users
- Cost spikes with no clear cause
Capabilities
Everything we cover in this engagement.
- Trace and span instrumentation
- Prompt and response logging
- Latency and cost metrics
- Quality scoring hooks
- Dashboards and reports
- Alerting and on call setup
- PII handling and redaction
- Integration with existing tooling
Our process
A clear, predictable path from kickoff to outcomes.
Scope
List the workflows and metrics to track.
Instrument
Add tracing and logging to your AI code.
Pipe
Send data into the observability platform.
Dashboard
Build views for engineers and product.
Alert
Configure alerts and on call routing.
Deliverables & outcomes
What you get
- Instrumented codebase
- Logging schema
- Observability dashboards
- Alert configurations
- Runbook for common issues
- PII handling policy
Outcomes you can expect
- Faster incident response
- Earlier detection of quality drops
- Clear cost attribution per feature
- Audit ready logs of AI activity
- Confidence in production AI
What clients say
We had been prototyping an AI quoting agent for nine months and could not get it past demo quality. They came in, scoped a real eval set, swapped our retrieval layer, and added guardrails for the edge cases that kept burning us. Went live in seven weeks. It now handles 41 percent of inbound quote requests without a human touching them.
Our old site was a Frankenstein of three previous agencies. We gave them a hard launch date tied to a trade show and they actually hit it. 47 templates, full product catalog migration, no broken redirects on go-live day. Our previous vendor missed the same deadline twice. This time my phone stayed quiet on launch morning.
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LLM Orchestration & Routing
Multi-model routing that matches each request to the right LLM.
We design orchestration layers that route prompts across multiple LLMs based on task type, cost, latency, and quality requirements.
ExplorePrompt Engineering & Optimization
Production prompts that hold up under real workloads.
We design, test, and refine prompts so your AI features produce accurate, consistent output across edge cases and model updates.
ExploreAI Cost Optimization
Lower AI spend without giving up on quality.
We audit your AI workloads and apply caching, model selection, and prompt changes to bring costs down while keeping output quality intact.
ExploreFrequently asked questions
Quick answers to the questions we hear most.
Does this work with our existing monitoring tools?
How do you handle sensitive data in prompts?
Can we use this for compliance audits?
How do you measure response quality?
What about open source models?
Need visibility into your AI stack?
We can stand up tracing, logging, and dashboards within weeks.