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AI and Automation

Multimodal RAG (text + image + video)

A multimodal RAG system that retrieves answers from text, images, and video together.

Overview

What we deliver

We build multimodal RAG systems that index text, diagrams, screenshots, and video so users get richer, source-linked answers in one query.

We build multimodal retrieval-augmented generation systems that go beyond text and pull from images, diagrams, screenshots, and video alongside written content. Our team handles vision model selection, frame extraction, caption generation, and unified embedding so a single question can return a written explanation, a relevant diagram, and a video segment from a training library. We design retrieval logic that ranks across modalities and presents results in a clear, citation-backed interface. We also tune the system for your domain, whether that means product photos, engineering schematics, medical imaging, or recorded webinars. The outcome is a knowledge layer that reflects how people actually communicate inside your company, with answers that show the right picture or clip instead of only describing it in text.

Fit Check

Built for teams like yours

Who it's for

  • Product and engineering orgs
  • Training and learning teams
  • Media and creative companies
  • Healthcare and life sciences
  • Manufacturing and field service

Pain points we solve

  • Visual content trapped in silos
  • Text-only search missing diagrams
  • Long videos with no transcript search
  • Inconsistent training answers
  • Lost knowledge in screenshots and slides
What's included

Capabilities

Everything we cover in this engagement.

  • Image and video ingestion
  • Frame extraction and captioning
  • Multimodal embeddings
  • Cross-modal retrieval
  • Video segment linking
  • OCR for diagrams
  • Unified query interface
  • Source citation
How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Asset audit

We review your image, video, and document libraries.

02

Pipeline design

We choose models and processing steps for each modality.

03

Build

We construct the ingestion and retrieval stack.

04

Pilot

We test with a focused use case and user group.

05

Scale

We expand coverage and tune ranking over time.

What you get

Deliverables & outcomes

What you get

  • Multimodal ingestion pipeline
  • Unified search interface
  • Video segment player
  • Citation system
  • Admin dashboard
  • Documentation

Outcomes you can expect

  • Faster access to visual knowledge
  • Richer answer quality
  • Reduced training time
  • Better self-service for technical users
  • Higher content utilization
Timeline

10 to 14 weeks

Engagement

Monthly retainer, Project, Sprint

Tools we use

CLIP, Whisper, OpenAI, Weaviate, FFmpeg

KPIs we track

Retrieval precision across modalities, Query coverage, Time saved per query, User satisfaction, Adoption rate

Client stories

What clients say

"

Our SDRs were spending two hours a day copying lead data between Salesforce, Outreach, and a Google Sheet nobody owned. They mapped the whole flow, stitched it together in n8n, and added a dedupe step we did not even know we needed. Got 38 hours a week back across the team. The SDRs were the ones who pushed to expand it further.

Rebecca F.
"

Holiday season was about to break us. We needed 22 agents in six weeks and our internal hiring pipeline could not move that fast. They staffed it, trained on our tone guide, and ran nesting alongside our senior reps. CSAT actually went up by three points during peak. First Q4 in four years my support lead took her vacation.

Tom H.
FAQ

Frequently asked questions

Quick answers to the questions we hear most.

What kinds of media can it handle?
PDFs, images, diagrams, screenshots, slide decks, and video files with audio tracks.
Can it jump to a specific moment in a video?
Yes, retrieval returns the timestamped segment relevant to the query along with a transcript snippet.
How does it search inside images?
We use vision models that generate embeddings and captions so visual content is queryable alongside text.
Is this overkill if we only have a few images?
For small visual libraries a simpler setup may be enough. We will tell you honestly during scoping.
How do you handle large video archives?
We process in batches, store embeddings in a vector database, and index frames at a frequency that fits your content.

Want a knowledge system that sees, reads, and watches?

We will build a multimodal RAG stack that retrieves across text, images, and video.