Malware Removal & Recovery
Rapid cleanup and restoration after a website compromise.
What we deliver
We remove malicious code, restore clean operations, and close the gaps that let attackers in so your site comes back stronger.
A compromised website demands fast, careful action. Our Malware Removal and Recovery service handles infections of all kinds, from injected redirect scripts and SEO spam to backdoors and credit card skimmers. We start with isolation and forensic analysis, identifying every infected file, database entry, and server resource. Then we remove the malicious code by hand rather than relying solely on automated scanners, since modern infections often hide in places generic tools miss. We submit reconsideration requests to search engines and security vendors to clear blacklist warnings, restore traffic flow, and reassure customers. Once the site is clean, we identify the attack vector and close it, whether that means patching a vulnerable plugin, rotating credentials, or tightening server configuration. We finish with a post incident report covering what happened, what we fixed, and what controls now prevent a repeat. Recovery includes optional ongoing monitoring for added confidence.
Built for teams like yours
Who it's for
- Sites blacklisted by Google Safe Browsing
- Ecommerce stores hit with payment skimmers
- Brands seeing spam redirects from search results
- Membership sites with compromised user data
- Any business needing urgent recovery support
Pain points we solve
- Site flagged as dangerous in search results
- Visitors redirected to spam or phishing pages
- Pharmaceutical or gambling SEO spam injected
- Admin accounts taken over by attackers
- Backdoors reinstalling malware after cleanup
Capabilities
Everything we cover in this engagement.
- Forensic analysis of infected systems
- Manual malware removal from files and databases
- Backdoor identification and removal
- Blacklist removal and reconsideration requests
- Credential rotation and access cleanup
- Attack vector identification
- Post incident hardening recommendations
- Optional ongoing monitoring setup
Our process
A clear, predictable path from kickoff to outcomes.
Triage
We isolate affected systems and assess the scope of the compromise.
Forensics
We identify all infected assets and document the attack pattern.
Cleanup
We remove malware manually and verify the site is fully clean.
Reconsideration
We submit blacklist removal requests and clear vendor warnings.
Hardening
We close the entry point and recommend long term protections.
Deliverables & outcomes
What you get
- Forensic incident report
- Clean backup of all site files
- Database scrub and verification log
- Blacklist removal confirmation
- Credential rotation summary
- Post incident hardening plan
Outcomes you can expect
- Restored site availability and traffic
- Removed search engine warnings
- Eliminated active backdoors and persistence
- Reduced risk of repeat compromise
- Documentation suitable for compliance reporting
What clients say
We had been prototyping an AI quoting agent for nine months and could not get it past demo quality. They came in, scoped a real eval set, swapped our retrieval layer, and added guardrails for the edge cases that kept burning us. Went live in seven weeks. It now handles 41 percent of inbound quote requests without a human touching them.
We had 14 cornerstone pages stuck on page two for 18 months. Their SEO crew rewrote the internal linking, cleaned up our schema, and shipped 22 supporting briefs over a quarter. Eight of those pages broke top three by month five. Organic pipeline went from a trickle to our second-largest source. Felt like watching interest compound.
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ExploreFrequently asked questions
Quick answers to the questions we hear most.
How fast can you start?
Will we lose any content?
What if malware comes back?
Can you handle large or complex sites?
Do you handle SEO recovery too?
Website hit by malware?
We clean, recover, and harden so your site comes back online and stays protected.