Outbound — Sales & Telemarketing
Full-cycle telesales programs measured on revenue
Why this matters
Outbound sales done well is still one of the most profitable channels in B2B and B2C. We run telesales programs where agents do more than set meetings, they close. Our closers are recruited against a sales profile, trained on your offer, certified on objection handling, and held to revenue and conversion KPIs each week. Programs run inside your CRM and dialer, against compliant lists, with calls recorded and audited under your QA framework and applicable telesales regulations (TCPA, OFCOM, CRTC, ACMA where relevant). We report on dials, contacts, conversion, AOV, and revenue, with churn and refund rates tracked so quality stays high. Whether you sell a SaaS subscription, a consumer offer, or a high-ticket service, we build the floor around your funnel and the unit economics that matter.
Key benefits
Closers, not just dialers
Agents are recruited and trained for full-cycle selling, including objection handling and close.
Compliance built into the call
TCPA, OFCOM, CRTC, and ACMA rules embedded in scripts, lists, and recording policies.
Revenue as the headline KPI
We report revenue, conversion, AOV, and churn or refund rate, not just call volume.
Coaching loop tied to performance
Weekly listening, scorecards, and 1:1s lift conversion and protect quality at the same time.
Services in Outbound — Sales & Telemarketing
4 services available in this group.
Telemarketing
Outbound and inbound telemarketing for lead generation and qualification.
We run trained calling teams that generate leads, qualify interest, and feed clean pipeline into your sales process.
Learn moreTelesales & Direct Selling
Phone-based selling teams that close deals end to end.
We run telesales operations that move prospects from first call to signed order, with the discipline and reporting of a real sales…
Learn moreEvent Registration & Promotion Calls
Calling programs that fill seats and drive event attendance.
We run outbound calling programs that invite, register, and confirm attendees for webinars, conferences, and field events.
Learn morePolitical & Non-profit Campaign Calls
Voter outreach and donor calls handled by trained agents who follow your script and compliance rules.
We run outbound calling programs for political campaigns and non-profits, covering voter contact, donor outreach, and event invitations.
Learn moreOur approach
Offer & funnel design
We codify the pitch, objections, pricing, and compliance disclosures into an agent playbook.
Hire closers, not just agents
We recruit against a sales profile, train on your offer, and certify before any live dial.
Launch, coach, calibrate
Live coaching, call reviews, and daily huddles in the first weeks until unit economics stabilize.
Scale and protect quality
We expand seats once conversion and refund rates hold, with QA scaling alongside the headcount.
Frequently asked questions
Are you compliant with TCPA, OFCOM, CRTC, and ACMA?
How do you protect against churn and refunds?
Can you sell into B2B and B2C?
Do you take a commission model?
Want help with outbound sales and telemarketing?
Book a 30-minute call. We will scope the right path for your goals.