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Call Center Outsourcing

Telemarketing

Outbound and inbound telemarketing for lead generation and qualification.

Overview

What we deliver

We run trained calling teams that generate leads, qualify interest, and feed clean pipeline into your sales process.

Our telemarketing service handles outbound calling programs and inbound response lines for B2B and B2C campaigns. We staff and train calling agents, build scripts, and manage daily operations so you get consistent volume and quality. Campaigns can include lead generation, list cleansing, market research, appointment setting, and lead qualification. We follow your compliance requirements, including do-not-call rules, recording disclosures, and data handling standards. Every call is logged, every outcome tracked, and every campaign reviewed against agreed targets. Our team leads listen to calls, coach agents, and surface insight from the field that can improve your offer or list quality. Whether you need a short burst of activity to test a market or an ongoing program tied to your sales engine, we set up the right structure and report weekly on what’s working and what to change.

Fit Check

Built for teams like yours

Who it's for

  • B2B marketing teams
  • Membership and association groups
  • Insurance and financial firms
  • Education and training providers
  • Healthcare and medical device sellers

Pain points we solve

  • Stale leads that never get called
  • Lack of in-house calling capacity
  • Dirty or outdated contact databases
  • Slow follow-up on inbound inquiries
  • No clear data on campaign performance
What's included

Capabilities

Everything we cover in this engagement.

  • Outbound lead generation calling
  • Inbound response line management
  • Data cleansing and verification
  • Appointment setting
  • Lead qualification and scoring
  • Market research surveys
  • Script writing and call coaching
  • CRM updates and reporting
How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Scoping

We define campaign goals, audience, and success metrics.

02

Preparation

We write scripts, prepare lists, and train agents.

03

Pilot

We run a small pilot to validate messaging and data.

04

Scale

We expand calling volume to the agreed daily targets.

05

Review

We share weekly results and adjust the plan as needed.

What you get

Deliverables & outcomes

What you get

  • Qualified leads passed to sales
  • Cleansed and updated contact data
  • Booked appointments where in scope
  • Call recordings and notes
  • Weekly performance dashboards
  • Final campaign summary report

Outcomes you can expect

  • More usable leads in the funnel
  • Cleaner database for future campaigns
  • Faster response to inbound inquiries
  • Clear view of market reception
  • Lower internal staffing pressure
Timeline

2 to 3 weeks to launch, project or ongoing

Engagement

Monthly retainer, Project, Sprint

Tools we use

Five9, Genesys, HubSpot, Salesforce, Aircall

KPIs we track

Dials per day, Connect rate, Qualified lead rate, Appointments set, Conversion to opportunity

Client stories

What clients say

"

Two weeks before our seed round we still did not have a defensible model. Their fractional CFO rebuilt our three-statement forecast, pressure-tested the assumptions, and walked me through every line before the partner meeting. We closed 1.4M on the terms we wanted. The investor specifically called out how clean the financials looked compared to the last five decks she had seen.

Hannah B.
"

We had been prototyping an AI quoting agent for nine months and could not get it past demo quality. They came in, scoped a real eval set, swapped our retrieval layer, and added guardrails for the edge cases that kept burning us. Went live in seven weeks. It now handles 41 percent of inbound quote requests without a human touching them.

Kyle A.
FAQ

Frequently asked questions

Quick answers to the questions we hear most.

Do you handle inbound calls as well?
Yes. We staff inbound response lines and route or qualify callers per your rules.
How do you handle do-not-call rules?
We screen lists against DNC registries and follow the rules of each market we call into.
Can you call in multiple languages?
Yes. We support English and several other languages on request.
Do you record calls?
Yes, with the proper disclosures, and we share recordings on request.
How quickly will I see results?
Most clients see initial results within the first two weeks of live calling.

Need an outbound calling team that delivers?

Let's design a telemarketing program that fits your audience, offer, and compliance needs.