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Digital Marketing

Email, SMS & Automation

Email, SMS, and automation programs that retain and expand

Overview

Why this matters

Email, SMS, and Automation is the work of turning your owned audience into reliable revenue. We design lifecycle programs across email, SMS, push, and in-product messaging that cover acquisition, onboarding, retention, win-back, and expansion.

Our team audits your current programs, deliverability, and data model, then builds the segmentation, flows, and campaign calendar that move the most revenue. We work natively in Klaviyo, HubSpot, Marketo, Iterable, Customer.io, Braze, and similar platforms, and we own copy, design, build, QA, and reporting so your in-house team can focus on strategy and product.

Why us

Key benefits

Highest-margin growth channel

Owned channels deliver revenue without paying a platform every click, especially as paid costs rise.

Lifecycle, not one-off campaigns

We design automated flows that compound, then layer campaigns on top of a healthy baseline.

Deliverability built in

We monitor inbox placement, list health, and authentication so messages reach the inbox, not the spam folder.

Platform-native execution

Our team works inside Klaviyo, HubSpot, Marketo, Iterable, Customer.io, and Braze, no rebuilds required.

How we work

Our approach

01

Audit and data review

We assess flows, segmentation, deliverability, and data quality before recommending the highest-impact work.

02

Strategy and roadmap

We design the lifecycle map, flows, and campaign calendar against revenue and retention goals.

03

Build and launch

Our team writes, designs, builds, and QAs flows and campaigns inside your platform.

04

Test and optimize

Continuous A/B testing on subject lines, content, and timing, with monthly performance reviews against revenue KPIs.

FAQ

Frequently asked questions

Which platforms do you work in?
We work natively in Klaviyo, HubSpot, Marketo, Iterable, Customer.io, Braze, Mailchimp, and ActiveCampaign. If you are on a different platform, we will assess fit during scoping and tell you honestly whether we are the right partner.
Do you cover SMS as well as email?
Yes. We design integrated email and SMS programs, including consent capture, compliance for the markets you operate in, and segmentation that prevents over-messaging. SMS is treated as a complement to email, not a replacement.
How long until lifecycle programs move revenue?
Foundational flows like welcome, abandonment, and post-purchase typically show revenue impact within 30 to 60 days of launch. Retention and win-back programs take longer to demonstrate because they work on a longer customer cycle.
Will you migrate us to a new platform if needed?
Yes. We run platform audits, migration planning, and rebuilds when the current tool is the bottleneck. We will only recommend migration when the data and economics justify the switching cost.

Want help with Email, SMS & Automation?

Book a 30-minute call. We will scope the right path for your goals.