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Call Center Outsourcing

Legal Process Outsourcing (LPO)

Document review, contract support, and research that protects attorney-client privilege.

Overview

What we deliver

We provide legal process outsourcing for document review, contracts, research, and litigation support with strict attorney-client privilege controls.

We deliver legal process outsourcing for law firms, corporate legal teams, and ALSPs that need scalable, controlled support. Our teams handle document review, contract drafting and abstraction, due diligence, legal research, e-discovery support, and routine litigation tasks. Every engagement is set up to protect attorney-client privilege and work product, with conflict checks, segregated workspaces, restricted access, and clear supervision by qualified attorneys on your side. We work inside your matter management, contract lifecycle, and e-discovery platforms, so data stays in approved environments and audit trails remain intact. Our reviewers are trained on your playbooks, taxonomies, and quality standards. We combine experienced legal staff with workflow tooling and AI-assisted classification to move faster on large volumes while keeping defensibility intact. Reporting covers throughput, quality, and risk indicators so partners and general counsel stay informed about progress and exceptions across each matter.

Fit Check

Built for teams like yours

Who it's for

  • Law firms of all sizes
  • Corporate legal departments
  • General counsel offices
  • Alternative legal service providers
  • Insurance claims and recovery teams

Pain points we solve

  • Spiking review and contract volumes
  • Cost pressure on routine legal work
  • Slow turnarounds on due diligence
  • Risk to privileged information
  • Limited bandwidth for litigation support
What's included

Capabilities

Everything we cover in this engagement.

  • Document review and coding
  • Contract drafting and abstraction
  • Due diligence support
  • Legal research and memos
  • E-discovery processing support
  • Litigation document management
  • Compliance and regulatory research
  • Playbook and taxonomy maintenance
How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Intake

We run conflict checks and confirm scope, privilege, and access needs.

02

Setup

We configure secure workspaces, tooling, and playbooks for the matter.

03

Staff

We assign qualified reviewers and supervisors to each workstream.

04

Deliver

We execute review, drafting, or research with daily QA and reporting.

05

Close

We hand off final outputs, archive records, and capture lessons learned.

What you get

Deliverables & outcomes

What you get

  • Reviewed and coded document sets
  • Drafted or abstracted contracts
  • Research memos and summaries
  • Due diligence reports
  • Litigation support outputs
  • Matter status and QA reports

Outcomes you can expect

  • Faster matter turnaround
  • Lower cost on routine work
  • Defensible quality and audit trails
  • Protected privilege and confidentiality
  • More time for senior lawyers on strategy
Timeline

4 to 10 weeks to first matter delivery

Engagement

Monthly retainer, Project, Sprint

Tools we use

Relativity, iManage, NetDocuments, Ironclad, DocuSign CLM, Westlaw

KPIs we track

Review throughput, accuracy rate, turnaround time, QA pass rate, privilege incidents

Client stories

What clients say

"

We had been prototyping an AI quoting agent for nine months and could not get it past demo quality. They came in, scoped a real eval set, swapped our retrieval layer, and added guardrails for the edge cases that kept burning us. Went live in seven weeks. It now handles 41 percent of inbound quote requests without a human touching them.

Kyle A.
"

Our SDRs were spending two hours a day copying lead data between Salesforce, Outreach, and a Google Sheet nobody owned. They mapped the whole flow, stitched it together in n8n, and added a dedupe step we did not even know we needed. Got 38 hours a week back across the team. The SDRs were the ones who pushed to expand it further.

Rebecca F.
FAQ

Frequently asked questions

Quick answers to the questions we hear most.

How do you protect attorney-client privilege?
We segregate matter workspaces, restrict access by role, sign confidentiality agreements, and work under your supervising attorneys.
Are your reviewers qualified?
Our teams include qualified lawyers and trained paralegals, matched to matter complexity and jurisdiction.
Can you support large e-discovery matters?
Yes. We scale reviewer teams and use platforms like Relativity for processing, review, and production support.
How do you handle conflicts of interest?
We run conflict checks at intake and maintain ethical walls between teams when needed.
Do you offer fixed-scope project pricing?
Yes. We can structure engagements as projects, sprints, or retainers depending on matter type.

Looking for legal support that scales without risk?

We will design an LPO engagement that fits your matters, systems, and ethics rules.