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AI and Automation

Webhook & API Glue Automation

Webhook listeners and API glue code that connect your tools.

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Overview

What we deliver

We build webhook receivers and API integrations that move data between your systems reliably, with logging, retries, and clear monitoring.

Most stacks have a handful of integrations that no off-the-shelf tool covers well. Our webhook and API glue service handles exactly those cases. We build small, focused services that receive webhooks from one system, transform the payload, call the right endpoints in another, and log every step for review. We use lightweight hosting like serverless functions or containers, add authentication, signature verification, idempotency keys, and retry queues, and provide dashboards so your team can see what is flowing through. We document each integration with the contracts, sample payloads, and error scenarios, so future changes are easier. We also help when an existing low-code platform has hit its limits and a small custom service makes more sense. The outcome is reliable plumbing between your systems that holds up under load and is straightforward to maintain.

Fit Check

Built for teams like yours

Who it's for

  • Engineering and ops teams
  • Companies hitting low-code limits
  • High-volume integration users
  • SaaS product teams
  • Data-driven marketing teams

Pain points we solve

  • Failed or duplicated webhook deliveries
  • Brittle Zapier or Make scenarios at scale
  • Missing fields between systems
  • No visibility into integration failures
  • Slow handling of high event volumes
What's included

Capabilities

Everything we cover in this engagement.

  • Webhook receiver development
  • API client libraries and calls
  • Payload validation and transformation
  • Signature and auth verification
  • Retry and dead-letter queues
  • Idempotency handling
  • Logging and dashboards
  • Documentation and runbooks
How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Integration scoping

We document the source, target, and expected events.

02

Contract design

We define payloads, mappings, and error cases.

03

Build and test

We code the service, add tests, and replay sample events.

04

Deploy and observe

We deploy to your environment with logging and alerts.

05

Operate and adjust

We monitor traffic and adapt to vendor changes.

What you get

Deliverables & outcomes

What you get

  • Webhook and API service
  • Source code in your repo
  • Deployment pipeline
  • Monitoring dashboard
  • Integration documentation
  • Operations runbook

Outcomes you can expect

  • Higher integration reliability
  • Lower message loss
  • Clear failure visibility
  • Faster vendor change response
  • Less dependence on fragile no-code chains
Timeline

2 to 6 weeks

Engagement

Monthly retainer, Project, Sprint

Tools we use

Node.js, Python, AWS Lambda, Cloudflare Workers, PostgreSQL

KPIs we track

Event success rate, retry count, latency, error rate, throughput

Client stories

What clients say

"

We were drowning in tier-one tickets about password resets and appointment changes. They built a deflection layer on top of our help desk and kept their agents in the loop for anything sensitive. Volume to humans dropped 58 percent in two months and our patient NPS held steady. The hybrid handoff is the part most vendors get wrong. They did not.

P.M.
"

Our old site was a Frankenstein of three previous agencies. We gave them a hard launch date tied to a trade show and they actually hit it. 47 templates, full product catalog migration, no broken redirects on go-live day. Our previous vendor missed the same deadline twice. This time my phone stayed quiet on launch morning.

Marcus L.
Proof

Related case studies

Multi-location private healthcare group, 12 sites, UK and Ireland

12 locations on one stack, 14-day close cut to 5

Centralized bookkeeping across 12 clinics. Close cycle from 6 weeks to 6 days.

Read story Regulated FinTech operating in UK and US-East

KYC review cut from 5 days to 4 hours

AI-assisted KYC pre-screening cut onboarding from 5 days to 4 hours.

Read story
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FAQ

Frequently asked questions

Quick answers to the questions we hear most.

When should we use custom glue instead of Zapier?
When volume is high, payloads are complex, latency matters, or you need full control over logging and retries, a small custom service is usually better.
Where do you host the services?
We deploy to your cloud account, typically as serverless functions or small containers, so you own the runtime and logs.
How do you handle duplicate events?
We use idempotency keys, deduplication tables, and signature checks to make sure each event is processed once and verified.
Can you fix existing failing integrations?
Yes. We audit current setups, identify root causes, and either harden them or replace fragile parts with a maintainable service.
Do we get the source code?
Yes. Code lives in your repository under your license, with documentation so your team can extend it later.

Have an integration that keeps breaking?

We will design and build webhook and API services that handle your volume and fail in ways you can see and fix.

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