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AI and Automation

Microsoft Power Automate Desktop

Desktop automation built on Microsoft Power Automate.

Overview

What we deliver

We build Power Automate Desktop flows that take repetitive desktop tasks off your team and run them across Windows applications and web tools.

We deliver Power Automate Desktop development for teams that want to automate work on Windows without enterprise RPA overhead. Our team scopes candidate processes, builds attended and unattended flows, and connects them to cloud Power Automate when handoffs to Microsoft 365, SharePoint, or Teams are needed. We follow Microsoft best practices for variable handling, error management, logging, and version control, so your flows stay reliable as applications change. Engagements cover process discovery, design, build, testing, and deployment to your environment, with documentation and training for your team. We also support existing tenants by refactoring fragile flows, adding monitoring, and scaling automation across departments. The result is a practical automation footprint that uses tools your team already has, saves real hours each week, and gives finance, HR, and operations a faster path from idea to deployed flow each quarter.

Fit Check

Built for teams like yours

Who it's for

  • Microsoft 365 customers
  • Operations managers
  • Finance teams
  • HR and admin teams
  • Small IT departments

Pain points we solve

  • Repetitive desktop tasks
  • Manual data movement between apps
  • Slow reporting cycles
  • No clear RPA budget
  • Fragile recorded macros
What's included

Capabilities

Everything we cover in this engagement.

  • Process discovery and scoping
  • Attended and unattended flow build
  • Desktop and web UI automation
  • Cloud flow integration
  • Error handling and logging
  • Power Automate hosted machines setup
  • Testing and UAT
  • Documentation and training
How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Scope

We confirm the process and automation fit.

02

Design

We map the flow and review with your team.

03

Build

We develop the flow with proper error handling.

04

Test

We run UAT and refine based on feedback.

05

Deploy

We publish, train users, and hand over.

What you get

Deliverables & outcomes

What you get

  • Process definition document
  • Power Automate Desktop flow
  • Cloud flow connections
  • Test results
  • User training session
  • Support runbook

Outcomes you can expect

  • Hours saved per week
  • Fewer manual errors
  • Faster reporting
  • Better use of Microsoft licenses
  • Repeatable build pattern
Timeline

3 to 8 weeks per process

Engagement

Monthly retainer, Project, Sprint

Tools we use

Power Automate Desktop, Power Automate Cloud, Dataverse, SharePoint, Microsoft 365

KPIs we track

Hours saved, Error rate, Flow success rate, Processes automated, User adoption

Client stories

What clients say

"

Holiday season was about to break us. We needed 22 agents in six weeks and our internal hiring pipeline could not move that fast. They staffed it, trained on our tone guide, and ran nesting alongside our senior reps. CSAT actually went up by three points during peak. First Q4 in four years my support lead took her vacation.

Tom H.
"

Our SDRs were spending two hours a day copying lead data between Salesforce, Outreach, and a Google Sheet nobody owned. They mapped the whole flow, stitched it together in n8n, and added a dedupe step we did not even know we needed. Got 38 hours a week back across the team. The SDRs were the ones who pushed to expand it further.

Rebecca F.
FAQ

Frequently asked questions

Quick answers to the questions we hear most.

Do we need Power Automate Premium?
Some scenarios need Premium for unattended runs or Dataverse. We confirm licensing in scoping.
Can flows run without a user logged in?
Yes, with Premium and hosted machines or a dedicated runtime device.
How does this compare to UiPath?
Power Automate Desktop suits Microsoft-centric teams that want lighter setup and licensing.
Can you fix flows we already have?
Yes, we audit existing flows, refactor unstable ones, and add monitoring.
Do you provide training?
We train your users and admins on the flows we build and on basic flow maintenance.

Want to automate desktop work using tools you already own?

Talk with us about scoping and building Power Automate Desktop flows for your team.