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AI and Automation

LLM Observability Setup

Visibility into every prompt, response, and failure.

Overview

What we deliver

We set up tracing, logging, and dashboards so your team can see what your AI features are doing in production and fix issues fast.

We give engineering teams the visibility they need to run AI features in production with confidence. Our observability setup captures each prompt, response, latency reading, token count, and error across every call, then makes that data searchable and chartable. We build dashboards for the metrics that matter, including quality scores, cost trends, and failure rates, and we add alerting so on call engineers know when something drifts. We also set up trace views that show the full path of a request, from the user input through retrieval, prompt building, model call, and final response. This makes debugging hallucinations, slow responses, and broken chains a matter of minutes rather than days. We integrate with your existing logging and monitoring tools so AI telemetry lives alongside the rest of your stack rather than in a separate silo.

Fit Check

Built for teams like yours

Who it's for

  • Engineering teams running AI in production
  • SRE and platform teams
  • Product managers tracking AI quality
  • Founders shipping AI features
  • Compliance and risk teams

Pain points we solve

  • No insight into prompt failures
  • Hard to debug slow AI responses
  • Missing audit trail for AI decisions
  • Quality regressions caught by users
  • Cost spikes with no clear cause
What's included

Capabilities

Everything we cover in this engagement.

  • Trace and span instrumentation
  • Prompt and response logging
  • Latency and cost metrics
  • Quality scoring hooks
  • Dashboards and reports
  • Alerting and on call setup
  • PII handling and redaction
  • Integration with existing tooling
How we work

Our process

A clear, predictable path from kickoff to outcomes.

01

Scope

List the workflows and metrics to track.

02

Instrument

Add tracing and logging to your AI code.

03

Pipe

Send data into the observability platform.

04

Dashboard

Build views for engineers and product.

05

Alert

Configure alerts and on call routing.

What you get

Deliverables & outcomes

What you get

  • Instrumented codebase
  • Logging schema
  • Observability dashboards
  • Alert configurations
  • Runbook for common issues
  • PII handling policy

Outcomes you can expect

  • Faster incident response
  • Earlier detection of quality drops
  • Clear cost attribution per feature
  • Audit ready logs of AI activity
  • Confidence in production AI
Timeline

3 to 5 weeks

Engagement

Monthly retainer, Project, Sprint

Tools we use

Langfuse, LangSmith, Datadog, Grafana, OpenTelemetry

KPIs we track

Mean time to detect, mean time to resolve, error rate, P95 latency, quality score

Client stories

What clients say

"

My books were 90 days behind and I was avoiding my accountant. They cleaned up nine months of mis-categorized Shopify and Stripe entries, set up proper rules in QuickBooks, and now my close lands on day four of every month. First time in three years I opened a P&L without wincing. Cash forecasting actually makes sense now.

D.R.
"

Holiday season was about to break us. We needed 22 agents in six weeks and our internal hiring pipeline could not move that fast. They staffed it, trained on our tone guide, and ran nesting alongside our senior reps. CSAT actually went up by three points during peak. First Q4 in four years my support lead took her vacation.

Tom H.
FAQ

Frequently asked questions

Quick answers to the questions we hear most.

Does this work with our existing monitoring tools?
Yes. We integrate with Datadog, New Relic, Grafana, and similar platforms so AI telemetry lives next to the rest of your data.
How do you handle sensitive data in prompts?
We redact or hash PII at the logging layer and follow your data retention rules from day one.
Can we use this for compliance audits?
Yes. The logs and trace records we capture support audit requirements for many regulated industries.
How do you measure response quality?
We add scoring hooks that can run human review, LLM as judge, or rule based checks depending on the use case.
What about open source models?
We instrument open source and self hosted models the same way as hosted APIs.

Need visibility into your AI stack?

We can stand up tracing, logging, and dashboards within weeks.